Already businesses use incentives to get customers to refer friends as potential customers. A dry-cleaner might give you a free pound of wash-and-fold, a web site might give you a free month if you refer …

Today's phone conversation that caused my cubicle neighbor to compliment me on my patience: I explain to a Salon Premium gift subscription recipient what the Internet is, how the Web is different from e-mail, how …

I recently recommended Dr. Despot's Guide to Life to Brendan. ...If you think one person or thing will solve your problems, just shut up! You are wrong...... If someone can take you for granted, they …

Recently I have been failing miserably at waking at 6:30. Today I slept through NPR's broadcast of Bush's speech to the UN. That doesn't explain all of today's dreams, but it does explain the bit …

I am guilty of (18) "I'm Sorry You're Having Problems".There it was: "you're having problems". This is the formula for pretending to apologize while insinuating that the person that you are non-apologizing to is a …

What do you get when you add insult to injury?

I'm going to see (I hope) Neal Stephenson at Cody's on Thursday. Anyone care to join me? There could be dinner.

I asked two questions whose answers made me slink in my chair during the Kimball event. One recipe had egg in it, but there was no mention of heating the egg. I asked whether he …

Steve Schultz! I haven't been able to get an email through to you because worm emails are loading your inbox to capacity. So here is the letter I wrote to you. So lots of people …

Earlier today, I discovered that Alton Brown had already done an event in San Francisco. I let Leonard know that he would also be doing something in San Mateo that I couldn't go to, but …